A Magnicharters captain refused to take off and remained inside the pilot, forcing people to depart, prompting the action of national authorities, which caused a trip to depart for Cancun on Friday evening at Mexico City International Airport ( AICM). Around 3:00 am, the incident was recorded in a number of videos shared on social media, which caused delays during the travel season's peak. The Benito Juarez International Airport administration confirmed that the incident occurred on a GMT 780 flight and that the Federal Civil Aviation Agency ( AFAC ) opened an investigation to find out the causes. The AICM stated in a statement that the investigation would be finished and that normal functions would continue as usual following the incident. The captain explained in a film that was captured on camera by passengers that his unwillingness to fly the trip was due to unpaid wages that had been accumulating for more than five months, according to the newspaper El Financiero. He said over the plane's phone," I'm in discussions with the user, they owe us more than five months of income, and they don't give us routing charts. " The Mexican International Airport ( AICM) provided the media outlet with information regarding the incident, but they were unable to provide an immediate response. The captain, whose identity was not revealed, officially expressed his frustration after being informed of his departure and demanded to speak with Civil Protection and airport communications staff. People of the Mexican Navy assist individuals as they depart the plane and express their dissatisfaction with being unable to continue their journey. According to data obtained by the news Reforma, the pilot was taken into custody and later detained by federal authorities after being removed from the aircraft for several hours. After reboarding, the people had to return to the airport terminal after being informed of a wait according to alleged technical problems. Additionally, the newspaper reported that the Federal Civil Aviation Agency ( AFAC ) had launched an investigation and that the airline had not released a formal statement. Some passengers were filmed on camera yelling for an instant solution amid the pressure. One of them could be heard saying," Get him off the plane, they're committing a crime," while others said they would be taken back to the airport. The images reflected the rage and apprehension of the passengers, who ended up stranded in the waiting area. A Monterrey-based flight called Magicharters runs a ship of 12 Boeing 737 airplane. Due to a debt of approximately$ 3. 8 million, it nearly suspended operations at Mexico City International Airport ( AICM) in 2023. The firm claims in its official statement that its employees are highly trained to ensure customer safety and that their plane go through rigorous maintenance procedures. The incident occurred on the same day as the Mexico City International Airport ( AICM) made the announcement that WhatsApp customer service numbers would be activated and that special security and traveler assistance protocols would be in place during the holiday season, which will continue until January 6.

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